Your order will normally be despatched within 24 - 48 hours wherever possible. In certain cases this period may be longer but we will inform you if we cannot do so for any reason within 2-3 working days of your payment being processed. In practice we aim to send it within 24 - 48 hours.
For small items we use Royal Mail Signed & Tracked postal services, or other tracked Courier Services.
For large items we use tracked Courier Services and will send you the tracking number after despatch.
For all international customers, please note that you will be responsible for paying any import taxes or other charges imposed by your country by the local customs / border force.
For customers in the European Union, please note that from 1 January 2021 your local customs (border force) may charge VAT. You will be responsible for paying any VAT or other charges imposed by your country.
If you would like to order large volumes of any product or receive a quotation for shipping charges, please phone our head office on +44 1934 257066] or send an email to firstname.lastname@example.org with your delivery Post Code and country if the destination is outside mainland UK.